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Terms of Sale Policy

Terms of Sale Agreement

By registering as a customer, or making a purchase from iTrustBrands (DBA you (the purchaser) agree to be bound by the following agreement. products are for animal (pets - fish and birds hobby) use only and are not to be given to animals intended for human consumption, i.e. livestock or food-stock animals, or to be used in humans.

By signing this document you (the purchaser) certify that any water treatments, conditioners, antibiotics or other medications, distributed (sold) by, will be used only in the appropriate treatment and maintenance of animals (fish or Birds) and specific to the directions found on the package labeling.  You will also certify that you are aware of the restrictions placed on the sale of antibiotics and medications as “for animal use only” and that any water treatment, conditioner, for fish and bird antibiotic, or medication, will not be dispensed to any food producing or for slaughter animal by you (the purchaser) unless directed by and under the care of a Veterinarian, with an appropriate prescription, per the rulings and procedures of the FDA, as regulated by the FDA at the local, state and federal level. You (the purchaser) agree not to intentionally divert these chemicals for any other use, including for use in humans.

Furthermore, you agree that the sole responsibility for the treatment of pets with any product will be yours alone, and that recommends consultation and care be administered by veterinary professionals for all water treatments and antibiotics (for use in fish or birds where applicable by state law only), medications, supplements or dietary changes.

iTrust Brands, llc, DBA will not be responsible for any off label use or misuse of our products, including improper dosing, overdosing or allergic reactions, or for use in food stock animals or humans. Follow label directions and consult a Veterinarian before starting any water conditioning, antibiotics, medication, supplement or dietary change.

Once purchased by the agreeing customer, iTrustBrands, llc, DBA will not be responsible for any re-sale or dispensing of any product by anyone. Also, purchaser agrees to follow all state and federal laws as they pertain to the sale of supplements or antibiotics for use in animals, and it is the responsibility of the purchaser to understand these laws before making a purchase from iTrustBrands, llc, or any of our entities, shops, web properties or “marketplace” listings.

** Important: If the "Billing" address is different from the "Shipping" address, the order placed will not be shipped until the order is verified either though email or phone call. We apologize for this inconvenience, but due to an increase in credit card fraud and fraudulent orders, it is a step we must take to protect our customers. This does not affect orders with billing and shipping addresses that are the same.

Recommendations and product support, including proper use, can be found by calling 1-866-806-7759, or emailing

By making a purchase from iTrust Brands, llc, DBA you, the purchaser, agree to the terms of sale as stated in this agreement.